Privacy & Data Protection (KVKK)

Who is the data controller?

The data controller is Istanbul Airport Lawyer — independent attorneys registered with the İstanbul Bar Association (İstanbul Barosu). You can reach us about data matters using the contact details on this site.

What personal data we collect

• What you send us — your name, phone number, and the details you choose to share about your situation when you call or message us on WhatsApp.
• The optional triage box — if you use the “tell us what happened” box (on the home page or in the case checker), the short description you type is read once by an automated tool to suggest the right next step. It is processed transiently and is not stored; we reduce the identifiers we can automatically detect before sending, but this does not remove every name or detail, so please avoid typing full names or identifying numbers.
• Basic technical data — standard server logs (such as IP address and browser type) created whenever any website is visited, plus cookie and analytics data as described in the Cookies and analytics section below.

This website does not currently have a contact form — you reach us directly by phone or WhatsApp, which are run by third parties under their own terms.

Cookies and analytics

This site uses a small number of cookies. Essential cookies keep the site working and remember the cookie choice you make. We also use Google Analytics to understand, in aggregate, how visitors use the site — for example which pages are read — so that we can improve it. We do not use advertising cookies and we do not run advertising on this site.

Analytics cookies are off by default. The first time you visit, a banner lets you Accept or Decline. If you accept, Google Analytics sets a cookie on your device and your visit is linked to it. If you decline, no cookie is set and nothing on your device is used to identify you individually or to link your visits together; Google’s analytics script still sends it a basic signal (for example, that a page was viewed) without any cookie or identifier, which Google can only use to estimate overall visitor counts, not to recognise or track you. We rely on the same legitimate-interest basis described below for this cookie-free signal and, once you accept, for the cookie itself. You can change your choice, and remove any analytics cookie already placed, at any time by clearing this site’s data in your browser, which brings the banner back.

Google Analytics is a service provided by Google, and the data it processes may be handled on infrastructure located outside Türkiye.

A separate, cookie-free count of contact clicks. Because most visitors decline analytics, we would otherwise have no idea which pages actually lead people to get in touch. So, independently of Google Analytics and of your cookie choice, clicking a contact link on this site — WhatsApp, a phone link or an e-mail link — sends one small request to a counting address on lexinlegal.com, a website run by the same attorneys. That request carries three things and nothing else: which kind of link you used, where on the page it sits, and a short code for the page you were reading. It sets no cookie, reads nothing from your device, carries no identifier, no name and no text you may have typed, and it cannot be linked to you or to your other visits. As with any request to any website, the receiving server sees your IP address in passing; it is not stored by us and is not part of what we read, which is only the totals per page.

Why we use it and the legal basis

We use your data only to respond to you and, if you decide to engage us, to provide legal assistance. Under KVKK Article 5 this generally rests on taking steps toward or performing an engagement, our legitimate interest in answering enquiries, your explicit consent where it is required, and compliance with our legal obligations.

Sharing and international transfer

We do not sell your data. We share it only where it is necessary to act on your matter or to meet a legal obligation. Please note that if you contact us on WhatsApp, your message is handled by its provider on infrastructure that may be located outside Türkiye; where you reach WhatsApp from the case checker, your message may be pre-filled with the answers you gave. The optional triage box (on the home page and in the case checker) passes the text you enter to an external AI service that processes it transiently — solely to classify your situation and point you to the relevant page — on infrastructure that may be outside Türkiye; before sending we reduce the identifiers we can automatically detect (this does not remove every name or detail), and the text is not stored.

How long we keep it

We keep personal data only for as long as it is needed for the purpose above and for any period the law requires, after which it is deleted or anonymised.

Your rights under KVKK

Under KVKK Article 11 you may, among other things, learn whether your data is processed, ask for information and correction, request deletion where the conditions are met, and object to certain processing. To use these rights, contact us with the details on this site and we will reply within the legal time limit.

Changes to this notice

We may update this notice if our practice or the law changes. The current version always appears on this page.